Services that are out of date will require a "Refresh Pricing" before they can be added to Estimates. These services will be greyed out and cannot be selected until they are updated. To Refresh Pricing, follow these steps:
1. Go to the Costbook.
2. Click on the Services link.
3. Click on the Service Name to open for editing, click on the Actions Button and Select Refresh Pricing.
4. A confirmation prompt will appear, if you'd like to continue with the Refresh, click Refresh Pricing or to disregard the Refresh, click Cancel.